Nabeweya Hendriksen
HUGELY APPRECIATED!Different – Educational – Informative
The RIGHT Professional Assistant can do more for you than you realise!
"The best PA is one who is able to move through a busy day effortlessly – coping well under pressure – one who possesses the ability to get the job done with a level of professionalism and commitment that is unparalleled while blowing all my senses barring one!" - Ashley Habib
In the Real Estate Industry - the Professional Assistant plays a very important role in the day to day business of the Estate Agent! The PA must be competent on a multitude of levels from the very basic key performance areas to the skillful art of communicating with both seller and buyer if and when required to.
Our PA workshop is 100% written for the estate agent and is designed to provide your PA with the perfect skillset that is expected to complement you in every conceivable scenario. We cover the very basics of the RE cycle – we discuss the key performance areas – the direct and indirect income producing activities – leaving no stone unturned to ensure that we have you covered and sorted with a PA who is highly skilled and qualified to become an extension of you!
The workshop is outlined and presented in sequential order – making it easy to follow and understand from start to finish. We have spent many years defining and improving this job description just for the Estate Agent!
Nabeweya Hendriksen
HUGELY APPRECIATED!Different – Educational – Informative
JP Fourie - Dogon Group Atlantic Seaboard
July 2019Ashley is not only an endless pit of Real Estate knowledge, but She was able to explain all concepts and ideas in a easy to understand way, while making the class loads of fun by just being her amazing self. Ashley is Professional, Enthusiastic, Fun, and always makes time to help her students.
Catherine Wim
Cape Town 2019‘Absolutely Fantastic!
Ashley’s experience
& knowledge is priceless!’
Neels Nothnagel - Harcourts KZN
Full Status Agent, NQF 4 - July 2019What was supposed to have been 3 X 1.5 hour sessions became at least 5 sessions, merely because of Ashley’s persistence in pushing me to find answers to questions that I was not comfortable with, at no additional charge. Thank you Ashley. This result is as much yours as mine!
Mr. B Kale
Pretoria - November 2004This team has the unique ability of accurately assessing and fully grasping the needs of their Clients’ – they are highly professional and possess very developed inter-personal skills!
Greg Shiffer - Pam Golding Properties CT
NQF L 4 - Cape Town - June 2019I found Ashley to be an absolute sensation. She is highly knowledgeable, experienced and approachable and has been contactable around the clock for us. I found her classes highly engaging and her teaching techniques/styles very enjoyable.
Ron Read for Law Real Estate Bantry Bay
NQF L 4 - Cape Town - September 2019Ashley Habib was incredible. She is extremely knowledgeable and always goes that extra mile when it comes assisting her students. Ashley engages very well with her students and always encourages an open dialogue. An outstanding facilitator.
Solomon Moatshe - Chorus Letting JHB
NQF L 4 - Gauteng - December 2018Ashley has wealth of knowledge in the Real Estate Industry. She knows a lot about the Standards of the EAAB. Their role in the industry, and the impact it makes to Real Estate Agents in doing their deals and dealing with the public at large. Not only is she knowledgeable about Sales which is her speciality, but she also knows so much about Rental Sector and how effective an owner can build a proper relationship with their tenant even if they are managing their property for themselves which in a long run creates a revenue for themselves whilst the home need is satisfied with the tenant.
Marcel Cornelius
NQF L 4 - Cape Town - January 2020Working with and learning from Ashley was one of the most exciting and insightful experiences. She is knowledgeable in the real estate industry and goes the extra mile in order for you to understand the task at hand. She was very engaging and always gave us more than what we bargained forHer vibrant and friendly approach always had us in awe. She always made sure that we understood the task at hand. Even after class she was very hands on with help and always went the extra mile for us.
Natasha Govender - Harcourts 4Ways
PDE 4 - Nov 2019Ashley has been Amazing. Her patience, concern and passion to see others succeed is unbelievable. I would recommend her to anybody that requires that personal touch as well as attention to detail. She strives to see others excel. Her after service is also impeccable.
Neels Nothnagel
Jozi 2019‘I recommend Ashley, not only as a seasoned estate agent, but also as someone who has a passion for teaching and coaching others to become professional estate agents – Thank you Ashley, the success is as much yours as it is mine!’
Sharon Snell - Jawitz Kuilsriver
NQF L 4 - Cape Town - November 2018Ashley Habib is an excellent facilitator, I could not have been successful without Ashley's guidance from the beginning until the end. Ashley is very passionate about what she teaches and makes the class so much fun. We felt like a close nit family during her sessions. She always made sure that everyone was on the same page. Ashley would be an extraordinary ambassador to all her students. There is not a day or time that I felt left out or behind. Should I study again no matter what field I go into I would love to have a facilitator just as enthusiastic, awesome and passionate as Ashley is.
Elle Quintin - Upton Properties Southern Suburbs
LOGBOOK - Cape Town - May 2019Ashley’s upbeat, positive personality and her wealth of knowledge added another dimension to the workshop and I left feeling enriched and able to tackle the challenge the log-book in the workplace.
Andrea Zeelie - Meridian Realty
NQF L 4 - Cape Town - July 2019‘Brilliant – Love the practical and real time advice and experience she shares with me!’
R Van Zyl
Management Development - Cape Town - August 2004The Team were contracted by the Shareholders of our organization for a 2nd time to assist with the formation of a Business Plan including Policy & Procedure Manual, Restructuring of the Management and the appointment and training of staff (estate agents). They fulfilled their brief in a highly and efficient manner.
Rhona Andersen
NQF L 4 - Cape Town - January 2020I can honestly say that it was a huge pleasure to do training with Ashley. She is extremely patient with her students, has in my opinion extensive and comprehensive knowledge of the Real Estate field. She was always available outside of training sessions to assist with queries, suggestions and explanations and I would definitely consider her a Customer Service Ambassador to her students. Ashley incorporated real life events into her teaching, always made us feel comfortable and made classes both educational and enjoyable. Her sense of humour and warmth made learning such a pleasure. I always felt acknowledged, appreciated and was never hesitant to ask a question. If I have the opportunity to do my NQF5, I would not choose anyone else.
Riaan Van Zyl
Chairman - October 2004 for Management Development in Real EstateTheir management, leadership and communication skill combined with their vast knowledge in Management Development was evident throughout the entire process culminating in the satisfactory result achieved! We recommend them for any contractual appointments in the range of services provided by their Company!
Martin Reynolds
Cape Town - December 2009Very Professional - Excellent Presentation – Outstanding Knowledge in the areas of Selling and Superior Customer Service! Worth every minute! This was money VERY well spent! Thank you for guiding us and pointing us in the right direction!
Lenore van Niekerk - KW West Coast
NQF L 4 - Cape Town - July 2019‘You cannot cannot miss her sessions – her training is a different class!’
Pat Whelan Director
Cape Town - February 2002We would like to extend our appreciation to you for the outstanding service we have received from you for the past 5 years – your professional and enthusiastic approach is always appreciated!<
Phumlani Zitha
NQF L 4 - Gauteng - November 2018I found Ashley Habib to be well informed in the field of Real Estate. She was committed and well prepared in all her lessons, showing full customer service to us as her students. We discussed our mission and goals from the first day with her and encouraged each student on how to succeed in the real estate industry.
· THE ROLES & FUNCTIONS of the PA
(very detailed and real estate specific)
· Dealing with ALL types of Clients
· Handling all the ADMIN
· Telephone and Email functions
· Lead Generation - Prospecting
· The Marketing/Advertising
· Preparing the SHOW HOUSE packs
· Sitting ON SHOW
· Feedback to the SELLER/BUYER
· Maintain ORDER in your role as PA
· Deal Tracking – the Sales Process in SEQUENTIAL ORDER
· Dealing with the T&C’s of an Offer
· What to say and WHEN to say it……
· Effective Communication!
· Attention to DETAIL!
· Be PROFESSIONAL and be EFFICIENT
Become competent in every stage of the selling cycle from the Listing Appointment to the OTP
Work closely with Sellers and Buyers
Liaise with the various role players from the Transferring Attorney to the Bond Originator